Understanding Hotel Pay-on-Arrival Costs
Your travellers calls from their hotel lobby, surprised. The booking confirmation said prepaid, yet the front desk is asking for payment. You can feel the tempers rising right through the phone, no matter how many time zones you’re apart. It’s a scenario most agents have lived through at least once. The assumption that ‘prepaid’ covers […]
How Travel Agents Can Book Accommodation Efficiently
Using Professional Accommodation Booking Platforms Travel has never been simple, but it’s rarely felt this complex. What once took a few phone calls now means managing real-time availability across continents, complex itineraries, and clients shaped by one-click booking apps. For travel agents, the challenge isn’t finding hotels. It’s managing volume, complexity, and the invisible weight […]
Travel Trends Shaping Accommodation Planning in 2026
Travel rarely changes overnight. Instead, it evolves quietly, shaped by shifting expectations, new technologies, and the subtle ways people choose to spend their time and money. But when you look at the travel trends of 2026, that evolution is no longer subtle. Travellers are asking for more control, more meaning, and more flexibility from every […]
What Travellers Think (But Rarely Tell Travel Agents)
Every traveller carries certain expectations into a trip along with their luggage, even if they don’t always say them out loud. These silent criteria often shape how clients perceive their journey and, ultimately, how they remember the travel professional who planned it. Learning how to be a successful travel agent often starts with paying attention […]
Unlocking Africa with insights from the 2023 Africa Visa Openness Report
Unlocking Africa with insights from the 2023 Africa Visa Openness Report If there’s one question that African travel agents will probably never stop hearing, it’s “Do I need a visa for African countries?”. That’s why, as an African travel agent, staying up to date on visa openness is part and parcel of your job description. […]
Do Millennials use travel agents? You bet they do!
Here’s something that you can add to your folder of travel facts about Millennials: they are increasingly abandoning the convenience of vacation rentals in favour of traditional travel agents. This shift represents a departure from the travel habits of previous generations, making Millennials much more likely to turn to traditional travel agents than Gen X […]
Every travel agent’s best friend: essential features for a booking platform
In the ever-evolving world of travel, staying ahead of the curve requires travel agents like you to have access to cutting-edge technology that streamlines your workflow and enhances the overall client experience. You already know that a crucial tool in your arsenal is a comprehensive B2B travel portal that caters to your unique needs. In […]
The South African Travel Agent’s Guide to Planning a Paris Olympics Holiday
The excitement is building as the City of Lights, Paris, prepares to host the much-anticipated Olympic Games in 2024. As a South African travel agent, your clients are undoubtedly eager to be a part of this historic event. In this guide, we’ll walk you through the essential steps to planning an Olympic holiday, covering everything […]
Self-catering vs all-inclusive: How to steer your client in the right direction
As a travel agent, your mission is to curate the perfect travel experience for your clients. One of the big decisions they have to make is whether they want to go for self-catering vs all-inclusive accommodation. This choice can seriously impact their trip, so let’s dive into the nitty-gritty of the differences, weigh the pros […]
What is slow travel? A guide for travel agents
In a world that often seems to be moving at an accelerated pace, the concept of slow travel and tourism has emerged as a refreshing alternative for those seeking a deeper and more meaningful travel experience. Unlike traditional travel, which often involves rushing from one tourist hotspot to another, slow travel encourages a more immersive […]